Everwise Amphitheater Frequently Asked Questions (FAQs)

Everwise Amphitheater at White River State Park

801 W. Washington St., Indianapolis, IN 46204

A complete listing of events can be found HERE. 

Venue Phone number – (317)-776-8161

Venue Address - 801 W. Washington St., Indianapolis, IN 46204

If your show was canceled, you'll be notified ASAP about a potential reschedule. Refunds will be available at the point of purchase.

The Box Office is open on show days beginning at 12pm. 

*our box office is currently closed until the first show of 2026

All main concession stands take Visa / MasterCard / Discover and American Express. Official Artist Merchandise (Merch Shop) stands accept credit cards, debit cards, and Apple Pay. We are a cashless venue.

We’re a cash-free venue. If you arrive without a debit or credit card, head to the merch booth in the oval and they’ll exchange cash for card (for free). 

You can’t get a refund, but you can sell your tickets to another fan via your Live Nation account. Click HERE to find out more. 

The venue has a variety of delicious food and beverage options available for purchase. Concessions are located throughout the venue in the oval and at Riverside on the south side of the lawn.

Restrooms are located on the backside of the White River State Park Visitor's Center and on the south side of the pavilion near the VIP Club. VIP Club ticket holders and season pass holders can access private restrooms near the VIP Club. 

We’re a cash-free venue. If you arrive without a debit or credit card, head to an information booth located at the merch stand in the oval area and they'll exchange cash for card. (for free) 

Venue security and law enforcement are located throughout the facility to ensure a safe and secure environment. All security personnel are wearing white shirts and can assist with any questions or concerns. Please do not hesitate to contact our on-site staff if any assistance is needed.

When coming through the gates, please plan on security using metal detectors and/or a physical pat down for our search procedures. All bags are subject to inspection. If you have a medical reason for not wanting to be searched via metal detectors, please let our staff know and they will give you an alternative to our metal detectors. More information can be found HERE. 

There are a total of four entrance gates to the facility. North gates near the canal are available for use regardless of the ticket type. There is a Fast Lane at the north gates.  You must have your Fast Lane pass to utilize this specific line. Gate 3 near the Visitor's Center is also available for use regardless of ticket type. Gate 7 on the south side of the venue is available for use regardless of ticket type. The VIP Club has a separate entry gate located on the south side of the venue. VIP Club ticket holder will use gate 7.  Overnight camping is not permitted. 

Please report any lost or stolen ticket to Ticketmaster as soon as you are aware they are missing from your account. If you need addition assistance accessing your ticket during the event, guests can visit the box office.

Everwise Amphitheater does not offer group ticket sales. If you have a large party that will be attending the show, the only option would be to contact our Premium Seating Department at (317) 829-5147. Premium Seating sells all VIP boxes, suites, and clubs at the venue that can accommodate larger parties than the standard ticket limit.

Will call tickets are available for pickup at the box office located outside of the venue on the east side of the Visitor's Center. Please make sure that you have a photo ID matching the purchaser's name to pick up tickets. Any name changes need to go through Ticketmaster Customer Service - 800-653-8000. 

Guests are not permitted to put tickets in will call for other guests to pick up. Digital tickets can be transferred to the other members of your party through Ticketmaster. Click HERE to find out more.

If tickets or passes are being left for you, they will only be left at the box office. This includes meet and greet passes, backstage passes, press passes, and tickets from the tour or other promotional company. We do not get these tickets until the day of the event close to doors so please do not try to pick them up earlier. If your tickets/passes are not in will call, you will need to contact the person that left them for you to determine where they are. The box office cannot contact any member of the tour for you.

VIP Club provides amenities to VIP patrons. There are private restrooms, a private bar, and select food and beverage options available to guests who purchase the VIP Club upgrade.

Please contact our Premium Seat Sales department at (317) 829-5147 for further questions.

Cancellations will only occur in the event of severe weather, artist cancelation, or an act of God. In the event of a cancelation, local media will be notified and any information about a potential reschedule will be made available. Refunds will be available at the point of purchase.

Find that coveted merch at our Concert Gear booths in the oval and on the south side of the lawn for select shows. 

All Access passes or Backstage Passes are not available for purchase. Visit www.livenation.com to view any VIP packages that may involve a meet and greet or additional access. The venue box office does not sell any meet and greet, backstage or venue passes. Artists may sell VIP experiences separately.

Scalping or reselling tickets is strictly prohibited on the property of the venue or in White River State Park. Any guest caught selling tickets on property will be turned over to local law enforcement.

All of our events are all ages. Children 2 and under do not require a ticket, but must sit on a parent's lap. 

You’ll have to talk to wherever you bought the tickets from to change ownership. If you’re a radio contest winner, guest of someone in the band, or a VIP, touch base with your original contact and they’ll talk to us about any changes.

Nope. We don’t do in-and-outs, so make sure not to leave unless you’re definitely done enjoying the show.

You’ll need a valid ID for events with age restrictions, and to drink alcohol. Any of these will get you in: A state-issued ID or driver’s license Current US Government or military ID An official passport We take underage drinking seriously, and if you don’t have an ID that proves you’re 21 or older, you won’t be able to buy, drink or carry alcohol in the venue. If you break these rules, you will be removed from the amphitheater. And no, you won’t get a refund.

There are over 2700 visitor parking spaces within White River State Park. These spots are available on a first come first served basis. If you want guaranteed parking with easy entry and exit, grab our Premier Garage Parking, VIP Parking, Zoo Parking or Victory Field Parking for select shows! Check HERE for available parking.

Upgraded parking lots will generally open one to two hours prior to our scheduled gate time. Gate times vary, but are usually one hour prior to show time. Please check the specific event page or the venue's social media channels on show day as these times are subject to change. Please do not attempt to enter the venue any earlier than the designated times as you will be turned away and told to return when the parking lots open.

As for city parking, street parking and White River State Park Parking, these spots are first come first served and will be open during their normal hours. 

VIP Parking is available for every event. The price will vary based on event. This can be purchased prior to the show via www.livenation.com or on site at the venue if available.

VIP Parking: 

Includes: Easy, up-front parking that is close to the gates or VIP Club entrance. Access to the VIP Parking Lot is located on Washington St. in front of the venue. 

For most events, guests can purchase Fast Lane passes via www.livenation.com for each event. The Fast Lane passes do not permit the guest to enter any earlier than the designated gate time, however it does have a shorter line that enters before general admission. Fast Lane entrance is located on the north side of Everwise Amphitheater, near the canal at Gate #2. 

Autos only. No Limos, RVs, Party Buses, or Oversized Vehicles. 

All paid parking lots allow motorcycles. 

This venue does not allow camping or overnight parking of any kind. 

We do not have space for tailgating at White River State Park. 

If any assistance is needed with your vehicle, please contact your normal Emergency Assistance provider. Everwise Amphitheater does not have tow or lockout services on site. Emergency assistance vehicles are permitted on property to assist with lockouts, jumps or tows, but the guest will need to arrange for such services.

Traffic is controlled by local law enforcement and the venue. If there are any major traffic issues that will impact the start of the event, we will post this information on our social media pages.

Our drop off area is located at the turnaround in front of the White River State Park Visitor's Center. Just let parking staff know you're dropping off and they'll show you the way. When picking up, head to the right hand lane of Washington Street, it will be marked with signage. 

• Clear plastic, vinyl or PVC tote bags no larger than 12” x 6” x 12” and/or small clutch bags (6”x 9”).
• Cameras – nonprofessional only, no detachable lenses
• Food – in a clear, 1-gallon ziploc bag
• Lawn Chairs – low profile (seat no more than 9 inches off the ground) *subject to change per event, check the Know Before You Go section.
• Water – up to 1 liter in a factory sealed or empty bottle per person *subject to change per event, check the Know Before You Go section. 
• Blankets - *subject to change per event, check the Know Before You Go section.
• Umbrellas* (36" or shorter) *Umbrellas not permitted for all shows. Subject to change
• Signs 8.5" x 11" or under *subject to artist approval
• Food Items – (1) 1-gallon clear bag per person

• Weapons of any kind
• Alcohol
• Illegal drugs/substances
• Glass containers
• Cans
• Coolers of any kind
• Bags that are not clear or are larger than 12” x 6” x 12”
• Laser pointers
• Animals (except service animals)
• Fireworks
• Spiked jewelry 
• Chains
• Drones
• Tablets and Kindles
• Aerosol sprays 
• Signs over 8.5" x 11"  *subject to artist approval
• Frozen water bottles or flavored water
• Strollers and wagons

To make entry as quick as possible, we only allow CLEAR plastic/vinyl tote bags (no bigger than 12” x 6” x 12”), and/or small clutch bags (6”x 9”). The small clutch bags don’t need to be clear. We don’t allow any other type of bag.

Guests are permitted to bring in one factory sealed water bottle each. This policy is subject to change based on artist requests or safety considerations. Refillable aluminum and/or plastic water bottles up to one liter in size are permitted but must be empty upon entry into the venue. Camelbacks are not permitted. Water refill stations are located near the south restrooms outside of the VIP Club.

Refill your bottles and cups for free at the water refill stations near the south restrooms outside of the VIP Club. 

If you would like a lawn chair for the show, you may rent one from Everwise Amphitheater.  You can purchase a lawn chair rental online in advance via Ticketmaster or on show day at the lawn chair stand near the backside of the Visitor's Center. We recommend reserving your chair in advance as availability is limited on the day of the show. To reserve your lawn chair, click on "Upgrades Available" and select "Lawn Chair Rental" or click HERE.

Signs larger than 8.5" x 11" in are not permitted into the venue. This size is a standard sheet of paper. We do not allow in banners or signs that are larger than this due to the potential to block other guests view of the performance. All signs must be appropriate in nature and not be a distraction to the artist. Flags are not allowed in the venue.

Generally cell phones are permitted in the venue. On occasion, comedy shows in particular, cell phone usage may not be allowed due to artist requests.

Strollers and wagons are not permitted because there is nowhere for them to be stored. The lawn has an incline that makes it unsafe for strollers to be on the lawn.

At Everwise Amphitheater, we have specific guidelines to ensure all guests and their service animals are supported throughout their visit. 

Service animals are defined by the ADA (Americans with Disabilities Act) as dogs or miniature horses that are trained to do work to perform tasks related to people with disabilities. The work or task the service animal is trained to do must directly relate to the person's disability. Service animals must be housebroken. Service animals are required to behave and not repeatedly bark, growl, jump up on or lunge at other guests or employees. Corrective action must be taken if the service animal is not behaving appropriately.

Dogs whose sole function is to provide comfort or emotional support do not qualify as service animals under the Americans with Disabilities Act (ADA). Comfort animals, emotional support animals, and therapy dogs are not listed as service animals under Title III of the ADA. This also applies to the other species of animals wild or domestic, trained, or untrained. The ADA requires the service animal to be under the control of the handler. This may include using a harness, leash, or other tether. Our venue employees are not required to provide for, the care, or supervision of a service animal, including cleaning up after it. Service Animals must remain on the floor and are not allowed on dining chairs or tables in our food and beverage locations. Live Nation and our operating partners have the right to deny access to a dog that disrupts our operations.

Please contact a member of the guest services team if your service animal needs access to a relief area. You will need to exit the venue and re-enter with the assistance of a member of the guest service team.

Everwise Amphitheater does not allow weapons on our property. Guests should follow all applicable laws regarding securing a weapon in a vehicle if they have it on them when they arrive. The venue will not secure weapons and will take no responsibility for any weapons left in vehicles.

Yes, but only in the lawn and plazas. We ask that you consider the people around you when smoking, and don’t smoke in the reserved seating areas.

Yes, as long as it’s a personal point-and-shoot camera, or on your cellphone. You can’t bring a professional camera or a camera with detachable lenses, without a valid media pass.

Lawn chairs can be rented for most shows at the lawn chair tent near the northside of the lawn, and must be turned in at the end of the event. Our rental chairs are 27.6” wide X 27.6” deep X 30.5” tall. Guests are able to bring their own lawn chairs, but they must be no higher than 9 in off the ground. No bag chairs or camping chairs are permitted.  Blankets are also permitted in the lawn. To rent a lawn chair in advance, click on the "UPGRADES BY SHOW" dropdown on our UPGRADE PAGE and select "Lawn Chair Rental". *This policy is subject to change.

Our incredible space is the perfect location to host your next corporate event, private concert, conference, fundraiser or graduation. For more information about renting, please email us or click HERE.

If you are interested in purchasing a box, season seats, or club access for the season, please contact our PSS department at (317) 829-5147. Neither the venue receptionists nor the box office can answer questions regarding pricing or availability for these boxes.

Everwise Amphitheater offers sign language interpretation upon request only. Requests for interpreters must be received at least two weeks before the event date.  

Please make your request by email to mehganbaird@livenation.com or by phone at  317-776-8161 and include how many in your party need interpretation and the ticket type you have. Interpretation requests are subject to the availability of an interpreter. 

Please click HERE for more information about accessibility services. Everwise Amphitheater strives to ensure that all of our guests have a great time at our venue. If you need additional assistance while you are here, please make sure you let us know.

If you need assistance while at an event, please alert any staff member.  You can also visit the Information Booths located on the north side of the oval.

First Aid is located in the Visitor's Center by the box office and gate 3. We have trained medical personnel that are able to assist with any issue you encounter. If you have medication that you need stored in a refrigerator, please go to the First Aid station and our medical staff will assist you. If you have a condition that requires you to use a needle for medication while you are here, please do so in our medical office so the syringe can be properly disposed of.

Local law enforcement are on site for every event and are responsible for directing all traffic into the venue. On duty law enforcement officers are the only individuals able to carry a weapon on our property. We do not allow conceal and carry weapons to be brought onto our property nor we will secure them.

If you lose an item while you are at an event- you can visit our Information Hub located at gate 2 to see if it has been turned in. Otherwise please call 317-233-2434 Monday-Friday 10am - 5pm to check to see if your item was found.

Everwise Amphitheater participates in a venue wide recycling program. You will find recycling (brown bins for plastic and blue bins for aluminum) bins located throughout the venue - these efforts are super important to us! Our sustainability team is onsite during shows to assist and provide more information. Please recycle where possible!

Yes! Breastfeeding and pumping mothers may utilize our First Aid Station, conveniently located in the Visitor's Center near the box office and gate 3, which offers a private and comfortable space.

Can I bring a breast pump and related supplies into the venue?
Yes. Necessary pumping supplies are permitted. All bags and items must be searched by security staff prior to entry, in accordance with venue security procedures.

Do pumping supplies need to fit within standard bag policies?
Medical and childcare-related items, including pumping supplies, are permitted and do not need to follow the standard bag policy; however, they are still subject to security screening upon entry.

If you need additional assistance on the day of your event, please visit Guest Services or the First Aid Station. 

This venue does not allow camping or overnight parking of any kind. 

In the event of an emergency while on site - Everwise Amphitheater has trained paramedics to assist with any medical issues. First aid is located in the Visitor's Center near gate 3, but any staff member with a radio can dispatch First Aid to the location needed. Local law enforcement officers are also on site for every event and can assist if needed or requested. Venue management works closely with all appropriate emergency agencies and services to ensure that we are up-to-date on any dangerous weather or potential crowd related issues. In some instances, fans may be asked to return to their vehicles for their safety.

Guests are expected to behave respectfully and in accordance with venue policy, state and local laws. Any guest that is acting in a manner that venue management deems unsafe can be subject to ejection or denied entry with no refund. If a guest violates a state or local law they will be subject to any tickets or punishment deemed necessary by local law enforcement. We reserve the right to deny entry to any guest for any reason or no reason.

All shows will go on rain or shine. However, in the event of severe weather we will keep our fans notified via our social media pages. An event may be delayed, postponed, or canceled depending on the severity of the weather expected.

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Re-entry is not permitted at Everwise Amphitheater. Please ensure that everything you will need for the event is brought in with you. If you do leave at any point in the evening, you will not be allowed back in without a new ticket.

Some shows do allow audio recording so please contact us prior to the event you are attending to confirm if this will be allowed.

Everwise Amphitheater offers a wide variety of alcoholic beverages for purchase during your time at the venue. You are not permitted to bring any alcoholic beverages into the venue. A valid and current Driver License or State ID card is required to purchase alcohol, guests will be required to show ID every time they purchase.

The lawn is always first come, first served. You might see a row or seat number on your lawn ticket – this is just for tracking purposes. Be considerate of other concertgoers, do not take more space than what is needed for your crew! 

Yes, your bag will be searched when you enter. You have the right to refuse a bag search, and we have the right to refuse entry. If you have any items that aren’t allowed in the venue, put them back in your vehicle.